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SimplePay PGALL Review

포럼 - 결제 서비스 이용 중 궁금하신 사항 및 아이디어를 남겨 주세요.

이 게시글은 5개 답변과 2명 참여가 있으며 마지막으로  코드엠에 의해 2 주, 2 일 전에 업데이트 됐습니다.

6 글 보임 - 1 에서 6 까지 (총 6 중에서)
  • 글쓴이
  • #35130

    안녕하세요.

    코드엠샵 PG 플러그인을 금일 연동하여 이용중인데,
    고객분들이 주문 후 마이페이지에서 교환/반품 버튼이 보이지 않는 현상이 있어 문의드립니다.

    아래와 같이 가상계좌로 진행하였을때만 (입금여부에 관계없이) 교환/반품 버튼이 나타나고
    나머지 결제방식에서는 교환/반품 버튼이 나타나지않네요.

    X – 무통장입금
    O – 가상계좌
    X – 실시간 계좌이체
    X – 신용카드결제

    /

    현재 PGALL > 결제설정 > 구매자 주문처리 가능 상태 설정 > 주문취소의 세팅은 아래의 경우일때 나오도록 설정해두었습니다.

    – Pending payment
    – Preparing Delivery
    – On hold
    – Completed

    /

    참고로 기존에는 아임포트사의 PG 플러그인을 사용하였고,
    WooCommerce Refund & Exchange With RMA 교환/반품 플러그인을 연동하여 사용중이었습니다.

    WooCommerce Refund & Exchange With RMA 플러그인을 비활성화시키고 주문하여도
    교환/반품 버튼은 나오지않습니다.

    /

    아래는 시스템상태 보고서입니다.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://limelight.fit/wp
    Site address (URL): https://limelight.fit
    WC Version: 3.6.5
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.1p1
    PHP Post Max Size: 21 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.19.1 Basic ECC
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.13-MariaDB
    Max Upload Size: 21 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: wp_
    Total Database Size: 8.81MB
    Database Data Size: 6.34MB
    Database Index Size: 2.47MB
    wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_commentmeta: Data: 0.00MB + Index: 0.00MB
    wp_comments: Data: 0.28MB + Index: 0.21MB
    wp_cosmosfarm_members_activity_history: Data: 0.02MB + Index: 0.03MB
    wp_cosmosfarm_members_login_history: Data: 0.02MB + Index: 0.02MB
    wp_kboard_board_attached: Data: 0.02MB + Index: 0.03MB
    wp_kboard_board_content: Data: 0.02MB + Index: 0.17MB
    wp_kboard_board_latestview: Data: 0.02MB + Index: 0.00MB
    wp_kboard_board_latestview_link: Data: 0.02MB + Index: 0.00MB
    wp_kboard_board_meta: Data: 0.02MB + Index: 0.00MB
    wp_kboard_board_option: Data: 0.02MB + Index: 0.03MB
    wp_kboard_board_setting: Data: 0.02MB + Index: 0.00MB
    wp_kboard_comments: Data: 0.02MB + Index: 0.03MB
    wp_kboard_comments_option: Data: 0.02MB + Index: 0.03MB
    wp_kboard_meida: Data: 0.02MB + Index: 0.02MB
    wp_kboard_meida_relationships: Data: 0.02MB + Index: 0.05MB
    wp_kboard_order_item: Data: 0.02MB + Index: 0.02MB
    wp_kboard_order_item_meta: Data: 0.02MB + Index: 0.03MB
    wp_kboard_vote: Data: 0.02MB + Index: 0.03MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_mshop_sms_log: Data: 0.06MB + Index: 0.00MB
    wp_options: Data: 2.18MB + Index: 0.07MB
    wp_pafw_statistics: Data: 0.02MB + Index: 0.00MB
    wp_pafw_transaction: Data: 0.02MB + Index: 0.02MB
    wp_postmeta: Data: 1.07MB + Index: 0.41MB
    wp_posts: Data: 1.40MB + Index: 0.25MB
    wp_revslider_css: Data: 0.13MB + Index: 0.00MB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB
    wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB
    wp_revslider_slides: Data: 0.02MB + Index: 0.00MB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
    wp_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_terms: Data: 0.00MB + Index: 0.01MB
    wp_term_relationships: Data: 0.02MB + Index: 0.05MB
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
    wp_usermeta: Data: 0.08MB + Index: 0.05MB
    wp_users: Data: 0.00MB + Index: 0.01MB
    wp_wcu_modules: Data: 0.02MB + Index: 0.02MB
    wp_wcu_modules_type: Data: 0.02MB + Index: 0.00MB
    wp_wcu_usage_stat: Data: 0.02MB + Index: 0.02MB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    
    ### Post Type Counts ###
    
    acf-field: 3
    acf-field-group: 2
    attachment: 156
    customize_changeset: 1
    nav_menu_item: 76
    page: 62
    portfolio: 8
    post: 11
    product: 34
    product_variation: 61
    revision: 300
    scheduled-action: 792
    shop_coupon: 1
    shop_order: 110
    shop_order_refund: 20
    tablepress_table: 6
    team: 4
    tribe_events: 1
    wafs: 1
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (28) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.8.0
    Classic Editor: by WordPress Contributors – 1.5
    Contact Form 7: by Takayuki Miyoshi – 5.1.3
    코스모스팜 회원관리: by 코스모스팜 - Cosmosfarm – 2.8.2
    Envato Market: by Envato – 2.0.1
    Instagram Feed: by Smash Balloon – 1.12
    WPBakery Page Builder: by Michael M - WPBakery.com – 5.7
    KBoard : Comments: by 코스모스팜 - Cosmosfarm – 4.5
    KBoard : Forum: by 코스모스팜 - Cosmosfarm – 5.4.2
    Loco Translate: by Tim Whitlock – 2.3.0
    엠샵 굿스플로: by CodeMShop – 2.2.15
    PGALL 우커머스 네이버페이: by CodeMShop – 1.4.22
    MShop SMS: by CodeMShop – 2.1.11
    Savoy Theme - Instagram Gallery: by NordicMade – 1.0
    Savoy Theme - Portfolio: by NordicMade – 1.0.8
    Savoy Theme - Team Members: by NordicMade – 1.0.7
    Savoy Theme - Wishlist: by NordicMade – 2.0.3
    PGALL 워드프레스 결제: by CodeMShop – 2.0.21
    Slider Revolution: by ThemePunch – 5.4.8.3
    TablePress: by Tobias Bäthge – 1.9.2
    WooCommerce Currency Switcher by WooBeWoo: by woobewoo – 1.1.4
    WooCommerce Admin: by WooCommerce – 0.14.0
    WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.6.5
    WooShipping - Delivery: by Planet8 – 1.0.0
    WooShipping - Postcode KR: by Planet8 – 1.0.4
    Custom Body Class: by Andrei Lupu – 0.6.0
    WP-Members: by Chad Butler – 3.2.6
    
    ### Inactive Plugins (3) ###
    
    WooCommerce Max Quantity: by Isabel Castillo – 1.5.1 – Not tested with the active version of WooCommerce
    WooCommerce Refund & Exchange With RMA: by makewebbetter <webmaster@makewebbetter.com> – 2.1.5
    우커머스용 아임포트 플러그인(국내 모든 PG를 한 번에): by SIOT – 2.0.86
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: KRW (₩)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #1061 - /apparel/
    Cart: #824 - /cart/
    Checkout: #761 - /checkout/
    My account: #825 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Savoy Child
    Version: 1.0.1
    Author URL: http://www.nordicmade.com
    Child Theme: ✔
    Parent Theme Name: Savoy
    Parent Theme Version: 2.1.3
    Parent Theme Author URL: http://www.nordicmade.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: savoy-child/woocommerce/archive-product.php
    savoy/woocommerce/cart/cart-empty.php
    savoy/woocommerce/cart/cart-item-data.php
    savoy/woocommerce/cart/cart-shipping.php
    savoy/woocommerce/cart/cart-totals.php
    savoy/woocommerce/cart/cart.php
    savoy/woocommerce/cart/cross-sells.php
    savoy/woocommerce/cart/mini-cart.php
    savoy/woocommerce/cart/proceed-to-checkout-button.php
    savoy/woocommerce/cart/shipping-calculator.php
    savoy/woocommerce/checkout/cart-errors.php
    savoy/woocommerce/checkout/form-billing.php
    savoy/woocommerce/checkout/form-checkout.php
    savoy/woocommerce/checkout/form-coupon.php
    savoy/woocommerce/checkout/form-login.php
    savoy/woocommerce/checkout/form-pay.php
    savoy/woocommerce/checkout/form-shipping.php
    savoy/woocommerce/checkout/payment-method.php
    savoy/woocommerce/checkout/payment.php
    savoy/woocommerce/checkout/review-order.php
    savoy/woocommerce/checkout/terms.php
    savoy/woocommerce/checkout/thankyou.php
    savoy-child/woocommerce/content-product.php
    savoy-child/woocommerce/content-product_cat.php
    savoy-child/woocommerce/content-single-product.php
    savoy-child/woocommerce/content-widget-product.php
    savoy-child/woocommerce/content-widget-reviews.php
    savoy-child/woocommerce/emails/admin-cancelled-order.php
    savoy-child/woocommerce/emails/admin-new-order.php
    savoy-child/woocommerce/emails/customer-on-hold-order.php
    savoy/woocommerce/global/breadcrumb.php
    savoy/woocommerce/global/form-login.php
    savoy/woocommerce/global/quantity-input.php
    savoy/woocommerce/global/sidebar.php
    savoy/woocommerce/global/wrapper-end.php
    savoy/woocommerce/global/wrapper-start.php
    savoy/woocommerce/loop/add-to-cart.php
    savoy/woocommerce/loop/loop-end.php
    savoy/woocommerce/loop/loop-start.php
    savoy/woocommerce/loop/no-products-found.php
    savoy/woocommerce/loop/pagination.php
    savoy/woocommerce/loop/price.php
    savoy/woocommerce/loop/rating.php
    savoy/woocommerce/loop/sale-flash.php
    savoy/woocommerce/myaccount/dashboard.php
    savoy/woocommerce/myaccount/downloads.php
    savoy/woocommerce/myaccount/form-add-payment-method.php
    savoy/woocommerce/myaccount/form-edit-account.php
    savoy/woocommerce/myaccount/form-edit-address.php
    savoy/woocommerce/myaccount/form-login.php
    savoy/woocommerce/myaccount/form-lost-password.php
    savoy/woocommerce/myaccount/form-reset-password.php
    savoy/woocommerce/myaccount/lost-password-confirmation.php
    savoy/woocommerce/myaccount/my-account.php
    savoy/woocommerce/myaccount/my-address.php
    savoy/woocommerce/myaccount/navigation.php
    savoy/woocommerce/myaccount/orders.php
    savoy/woocommerce/myaccount/payment-methods.php
    savoy/woocommerce/myaccount/view-order.php
    savoy/woocommerce/notices/error.php
    savoy/woocommerce/notices/notice.php
    savoy/woocommerce/notices/success.php
    savoy/woocommerce/order/form-tracking.php
    savoy/woocommerce/order/order-again.php
    savoy/woocommerce/order/order-details-customer.php
    savoy/woocommerce/order/order-details-item.php
    savoy/woocommerce/order/order-details.php
    savoy/woocommerce/order/tracking.php
    savoy-child/woocommerce/product-searchform.php
    savoy-child/woocommerce/single-product/add-to-cart/external.php
    savoy-child/woocommerce/single-product/add-to-cart/grouped.php
    savoy-child/woocommerce/single-product/add-to-cart/simple.php
    savoy-child/woocommerce/single-product/add-to-cart/variable.php
    savoy-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    savoy-child/woocommerce/single-product/add-to-cart/variation.php
    savoy-child/woocommerce/single-product/meta.php
    savoy-child/woocommerce/single-product/photoswipe.php
    savoy-child/woocommerce/single-product/price.php
    savoy-child/woocommerce/single-product/product-attributes.php
    savoy-child/woocommerce/single-product/product-image.php
    savoy-child/woocommerce/single-product/product-thumbnails.php
    savoy-child/woocommerce/single-product/rating.php
    savoy-child/woocommerce/single-product/related.php
    savoy-child/woocommerce/single-product/review-meta.php
    savoy-child/woocommerce/single-product/review-rating.php
    savoy-child/woocommerce/single-product/review.php
    savoy-child/woocommerce/single-product/sale-flash.php
    savoy-child/woocommerce/single-product/share.php
    savoy-child/woocommerce/single-product/short-description.php
    savoy-child/woocommerce/single-product/stock.php
    savoy-child/woocommerce/single-product/tabs/additional-information.php
    savoy-child/woocommerce/single-product/tabs/description.php
    savoy-child/woocommerce/single-product/tabs/tabs.php
    savoy-child/woocommerce/single-product/title.php
    savoy-child/woocommerce/single-product/up-sells.php
    savoy-child/woocommerce/single-product-reviews.php
    savoy-child/woocommerce/single-product.php
    savoy-child/woocommerce/taxonomy-product_cat.php
    savoy-child/woocommerce/taxonomy-product_tag.php
    
    ### Action Scheduler ###
    
    Complete: 790
    Oldest: 2019-07-03 12:27:53 +0900
    Newest: 2019-08-02 16:03:47 +0900
    
    Pending: 2
    Oldest: 2019-08-02 16:35:24 +0900
    Newest: 2019-08-02 16:35:24 +0900
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    

    /

    그럼 확인부탁드리겠습니다.
    감사합니다.

    #35132

    코드엠
    Keymaster

    안녕하세요. 코드엠샵 입니다.

    문의하신 내용에 대한 확인을 위해서는 사이트 관리자 접속 정보가 필요합니다.

    사이트 관리자 접속 정보를 비밀댓글로 남겨주시면 확인을 도와드리겠습니다.

    감사합니다.

    #35133
    이 댓글은 비밀 댓글 입니다. 사이트 관리자와 작성자만 열람 가능합니다.
    #35134

    코드엠
    Keymaster

    안녕하세요. 코드엠샵 입니다.

    교환 / 반품 버튼은 주문의 상태가 “Completed” 혹은 “배송완료”인 경우에 나타나며, 테스트 결과 문제가 없는 것으로 확인됩니다.

    WooCommerce Refund & Exchange With RMA 플러그인의 경우 비활성화 상태를 유지하시거나, 삭제하시는걸 추천 드립니다.

    감사합니다.

    #35135
    이 댓글은 비밀 댓글 입니다. 사이트 관리자와 작성자만 열람 가능합니다.
    #35136

    코드엠
    Keymaster
    이 댓글은 비밀 댓글 입니다. 사이트 관리자와 작성자만 열람 가능합니다.
6 글 보임 - 1 에서 6 까지 (총 6 중에서)

답변은 로그인 후 가능합니다.